Nielsen//NetRatings Expands
Global Internet Index to 17 Countries

Yahoo!, AOL, MSN retain leadership with global Internet users

STAMFORD, CT – October 31, 2000 – Nielsen//NetRatings today released a substantially expanded global Internet index, including audience information from 17 countries, the broadest coverage yet available in the Internet measurement industry.

The global Nielsen//NetRatings index now includes audience data from the United States, Canada, Japan, Australia, New Zealand, Singapore, Hong Kong, Brazil, Germany, the UK, Ireland, Sweden, Denmark, Norway, Finland, France and Italy.

Nielsen//NetRatings, the world’s largest and fastest growing Internet audience measurement service, is produced by ACNielsen eRatings.com (a venture between ACNielsen Corp., NYSE:ART and NetRatings, Inc., Nasdaq: NTRT), Nielsen Media Research and NetRatings, Inc.

With the expected addition of audience information from the Netherlands next month, Nielsen//NetRatings coverage will reach nearly 85 percent of the global Internet audience universe.

“The September index illustrates the growing popularity of Internet shopping sites,” said David Day, director of analytics, ACNielsen eRatings.com. “In the last two months, for example, Amazon has risen from 14th to 12th in the index, eBay has risen from 16th to 13th. These two sites alone attracted more than 30 million visitors in September.”

Overall, the expanded September index showed that the major portal providers, Yahoo!, AOL and MSN retained their leadership in Internet traffic, attracting audiences of 80 million, 71 million and 65 million individuals, respectively. (See Table 1.)

“Globally, the pattern of Web stratification is following the path begun in the United States earlier this year,” said Allen Weiner, vice president-analytical services, NetRatings, Inc. “We are seeing a few major, heavily branded, full-service sites dominate the landscape in nearly every country, followed by a handful of near-majors. The 90-10 rule in the US, where 90 percent of surfers go to 10 percent of the sites, its taking hold worldwide.”

Nielsen//NetRatings Global Internet Index

Table 1. Top 25 Web Sites by Property, At-Home, September 2000

Rank By Unique Audience

Property

Unique Audience

Reach %(Active)

Time Per Person

1

Yahoo!

80,025,259

50%

0:57:20

2

AOL Websites

70,797,070

45%

0:26:16

3

MSN

64,617,099

41%

0:43:32

4

Microsoft

43,984,400

28%

0:08:17

5

Lycos

41,264,617

26%

0:13:25

6

Excite@home

32,148,250

20%

0:24:46

7

Walt Disney Internet Group

22,999,562

14%

0:21:57

8

AltaVista

20,761,017

13%

0:12:26

9

About.com

17,500,298

11%

0:09:59

10

Time Warner

17,261,113

11%

0:14:20

11

NBC Internet

17,180,520

11%

0:10:43

12

Amazon

16,750,886

11%

0:11:04

13

EBay

14,052,179

9%

1:36:57

14

FortuneCity

13,407,627

8%

0:04:53

15

Real Networks

13,343,421

8%

0:05:28

16

Macromedia

12,616,092

8%

0:08:39

17

LookSmart

12,415,196

8%

0:07:37

18

Go2Net

12,331,887

8%

0:09:32

19

eUniverse Network

11,935,474

8%

0:15:19

20

Ask Jeeves

11,897,660

7%

0:09:44

21

CNET Networks

11,822,116

7%

0:08:16

22

ZDNet

9,449,669

6%

0:10:48

23

Sony Online

9,257,702

6%

0:14:07

24

American Greetings

8,236,192

5%

0:10:36

25

EarthLink

8,137,574

5%

0:13:28

Source: Nielsen//NetRatings (all data are from September 2000, except Germany, which provided data from August 2000)

The expanded global index also provides new insight into the growth of international Internet traffic. During September, the “Active Internet Universe” as a percentage of the total number of individuals with Internet access (“Current Internet Universe Estimate”), increased to 55.3% from 54.6% (See Table 2). With US usage remaining stable at just over 60%, the increase was driven by countries, including Australia, up 5 points to 54%, Denmark, up 5 points to 58%, Finland, up 6 points to 52%, Italy, up 7 points to 46%, New Zealand, up 4 points to 56% and Singapore, up 5 points to 39%.

“Some of this increase may have been driven by the end of the summer vacation season in Europe,” said David Day. “Nevertheless, the data indicate that many international Internet markets are maturing rapidly and will soon reach the activity levels already established in the US.”

Nielsen//NetRatings Global Internet Index
Table 2. Average Usage, At-Home, September 2000

 

September-00

August-00

% Change

Number of Sessions per Month

16

17

-1.51

Number of Unique Sites Visited

12

11

4.85

Page Views per Month

654

667

-1.89

Page Views per Surfing Session

40

41

-2.99

Time Spent per Month

8:31:16

8:19:56

2.27

Time Spent During Surfing Session

0:30:42

0:30:34

0.45

Duration of a Page viewed

0:00:47

0:00:45

4.60

Total Internet Audience Sample

143,110

136,932

4.51

Average Click Rate for Top Banners

0.46

0.49

-4.58

Active Internet Universe

158,764,327

138,070,977

14.99

Current Internet Universe Estimate

286,919,610

253,089,542

13.37

Source: Nielsen//NetRatings

About Nielsen//NetRatings
Through strategic partnerships between NetRatings, Nielsen Media Research and ACNielsen, the Nielsen//NetRatings audience measurement service collects real-time data from more than 190,000 individuals with access to the Internet around the world. The U.S. panel sample currently consists of 62,000 individuals with Internet access at home and 8,000 individuals with Internet access at work. International panels are under development with over 120,000 individuals with access at home currently being measured in 17 countries, representing over 80% of global Internet browser activity. These panels collectively represent the largest research sample of Internet users in the industry. 

Nielsen//NetRatings uses unique technology capable of measuring both Internet use and advertising to provide the most timely, accurate and comprehensive Internet usage data and advertising information in the global marketplace. Nielsen//NetRatings tracks the entire spectrum of Internet user behavior, leveraging proprietary data-collection technology from NetRatings, Nielsen Media Research's 50 years of expertise in research and audience measurement, and ACNielsen’s international leadership in offering market research information covering more than 100 countries.

About ACNielsen eRatings.com
ACNielsen eRatings.com is a venture between ACNielsen (NYSE: ART) and NetRatings Inc. (Nasdaq: NTRT). ACNielsen is the world's leading market research firm, offering measurement and analysis of marketplace dynamics, consumer attitudes and behavior, and new and traditional media in more than 100 countries, and NetRatings is the leading provider of Internet audience measurement technology and analysis. Through the Nielsen//NetRatings service, ACNielsen eRatings.com is creating the first global service for tracking audiences, advertising and user activity on the Internet in more than 30 countries worldwide. 

About NetRatings, Inc.
NetRatings (Nasdaq: NTRT) provides Internet audience measurement and analysis services that enable its customers to make informed decisions regarding their Internet strategies. NetRatings delivers accurate and timely information collected from a representative sample of Internet users and augments it with detailed, flexible reporting and in-depth analyses.

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Forward Looking Statements: Certain statements contained herein are forward looking. These may be identified by the use of forward-looking words or phrases such as "anticipate," "believe," "expect," "could," "should," "plan," "estimated," "potential," "target," "aim" and "goal," among others. In connection with the "safe-harbor" provisions of the Private Securities Litigation Reform Act of 1995, ACNielsen and NetRatings are hereby identifying important factors that could cause actual results to differ materially from those contained in forward-looking statements made regarding the venture. Any such statement is qualified by reference to the following cautionary statement.

Risks and uncertainties that may affect the operations, performance, development and results of the venture's business include: (i) the likely incurrence of significant losses by the venture while its business is being developed and the difficulty of forecasting future revenues and costs;(ii) the risk that a competing company's Internet audience measurement service will become the accepted standard for Internet audience measurement; (iii) the ability to successfully develop, promote and maintain the Nielsen//NetRatings brand; (iv) the effects on demand for the venture's products and services if the use of the Internet does not continue to grow; (v) the effect that governmental regulation of the Internet could have on the growth of the Internet; (vi) the ability to successfully respond to rapid technological change, including the uncertainties surrounding the emergence of new Internet access devices; (vii) the risks associated with international development of the Internet ratings service, including effecting necessary changes to the existing software to accommodate language and other differences in the jurisdictions in which the venture will operate and the effect of laws and regulatory requirements in such jurisdictions; (viii) the risks involved in collecting personal information from panelists, including the effect of privacy laws in the jurisdictions in which the venture will operate; (ix) the impact of foreign exchange rate fluctuations since so much of the venture's earnings will be generated abroad; (x) the risk of technical difficulties or service interruptions and the lack of a backup facility in the event of a systems failure at NetRatings' computer operations center in San Jose, California; and (xi) the uncertainties of litigation, including the IRI lawsuit against ACNielsen; as well as other risks and uncertainties that may be detailed from time to time in the Securities and Exchange Commission filings of the venture partners.

Developments in any of the areas referred to above could cause the results of the venture to differ from projected results. ACNielsen and NetRatings caution that the foregoing list of important factors is not exclusive and they do not undertake to update any forward-looking statement that may be made from time-to-time regarding the venture.


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