Internet Penetration Breaks The 50 Percent Mark In 21 U.S. Markets
During September, According To Nielsen//NetRatings

 

NEW YORK, NY – October 16, 2000 – The Internet ratings report for the month of September 2000 from Nielsen//NetRatings, the Internet audience measurement service from Nielsen Media Research, ACNielsen eRatings.com and NetRatings, Inc. (Nasdaq: NTRT), shows that Internet penetration has reached critical mass for 21 of the top 35 Internet local markets during the month of September. Seven months ago in March, only six Internet local markets had more than 50 percent Internet penetration.   

Leading the way as the most wired city in September is San Francisco with 66 percent of households having access to the Internet from a personal computer at home. San Francisco was followed by Seattle, San Diego, Portland and Washington D.C., with four of the top five Internet local markets located on the West Coast (see Table 1). Of the 20 Internet local markets that were measured in March, New York had the largest percentage gain in September, followed by Philadelphia, Denver and Houston. Internet penetration in the South and Southwest have risen, including Atlanta, Dallas, Tampa, Miami, Houston and Phoenix. 

“The Internet boom for cities across the U.S. in the past seven months signals a growth pattern of maturity for the Web. U.S. markets have developed beyond the western high technology region, and there is less of a digital divide between the west coast and the rest of the United States,” said Allen Weiner, vice president of analytical services, NetRatings. “Low-cost computers and other plug and play Internet appliances have contributed to the significant rise in home Internet access for wired cities across the country.”

Table 1.  Nielsen//NetRatings Internet Household Penetration Percentages in Top Local Markets, September and March 2000 (At-Home Users)

Region

Penetration Percentage

September 2000

Penetration Percentage March 2000

Percentage Growth (%)
March–September

San Francisco

66

61

7.6

Seattle

64

56

13.9

San Diego

62

58

6.7

Portland

60

54

10.2

Washington DC

59

56

5.2

Boston

59

52

14.1

Denver

57

47

20.5

Kansas City

57

NA

-

Orlando

56

NA

-

Baltimore

55

NA

-

Atlanta

54

46

18.1

Salt Lake City

54

NA

-

Dallas

54

48

12.8

Columbus

54

NA

-

St. Louis

53

NA

-

Hartford/New Haven

53

NA

-

Sacramento

51

NA

-

Indianapolis

51

NA

-

New York

50

41

21.7

Los Angeles

50

44

13.6

Tampa

50

42

19.2

Houston

49

41

20.3

Philadelphia

49

40

21.6

Nashville

49

NA

-

Detroit

48

41

18.4

Raleigh-Durham

48

NA

-

Phoenix

47

43

10.4

Cincinnati

47

NA

-

Chicago

46

42

9.5

Milwaukee

46

NA

-

Minneapolis

45

38

17.0

Pittsburgh

43

NA

-

Cleveland

43

37

17.5

Miami

43

37

15.8

Charlotte

42

NA

-


NA = Not available; these Internet local markets were not tracked by Nielsen//NetRatings until after March 2000.
Source: Nielsen//NetRatings, September 2000

September Internet Audience Ratings
The following set of at-home and at-work information includes:  Top 25 Web Properties, Top 25 Internet Advertisers, Top 10 Banner Ads and Average Web Usage statistics for the month of September 2000.

 

Nielsen//NetRatings: Top 25 Web Sites by Property
Month of September 2000

Ranking of the Most Visited Web Properties

Top 25 Properties, Combined Home & Work

Property

Unique Audience (000)

Time Per Person (hrs:min:sec)

AOL Websites

64,055

     0:40:48

Yahoo!

58,132

     1:35:20

MSN

47,505

     1:11:47

Microsoft

34,642

     0:13:49

Lycos Network

33,374

     0:19:24

Excite@Home

30,335

     0:32:26

Walt Disney Internet Group

26,767

     0:32:36

Time Warner

20,578

     0:23:00

About The Human Internet

19,988

     0:11:39

Amazon

19,226

     0:14:56

AltaVista

17,064

     0:19:23

NBC Internet

16,509

     0:14:13

eBay

15,766

     2:10:52

eUniverse Network

14,558

     0:15:32

LookSmart

14,413

     0:08:03

Ask Jeeves

13,975

     0:10:07

CNET Networks

12,795

     0:11:16

Real Network

12,741

     0:07:15

Macromedia

11,254

     0:12:01

American Greetings

10,620

     0:10:28

EarthLink

10,518

     0:15:59

The Go2Net Network

10,349

     0:12:12

AT&T

10,300

     0:15:32

GoTo.com

10,025

     0:03:52

iVillage

10,017

     0:12:49


Example: The combined home and work data indicate that nearly 10.0 million home & work Internet users visited at least one of the iVillage-owned sites during the reporting period, and each person spent, on average, a total of 12 minutes and 49 seconds at one or more of their sites. 

Notes:  Rankings are based on audience measurement of people who have access to the Internet at-home and at-work.  Work rankings are based on persons at-work who have access to a non-shared personal computer.  A property is defined as a consolidation of multiple domains and URLs owned by a single entity.  Reach is a measure of the unduplicated audience that visits a property.  The data are expressed as the percentage of the total universe of Internet users who logged onto the Internet at least once during the reporting period.

 

Nielsen//NetRatings: Top 25 Advertisers
Month of September 2000

Top advertisers, ranked by banner impressions, are based on data from BannerTrackSM, Nielsen//NetRatings' syndicated advertising research report.  An impression is counted each time an ad banner is fully loaded onto a user’s screen.

Top 25 Advertisers, At-Home

 

Top 25 Advertisers, At-Work

Advertiser*

Impressions (000)

Reach %

 

Advertiser*

Impressions (000)

Reach %

TRUSTe

2,433,644

38.0

 

TRUSTe

1,713,255

55.5

Microsoft

1,900,662

51.1

 

Microsoft

1,462,984

67.9

eBay

731,011

33.4

 

AllAdvantage

515,011

8.8

Network Solutions

573,627

42.1

 

eBay

367,855

42.6

Yahoo!

530,295

33.4

 

Next Card

367,620

46.5

America Online

500,884

43.5

 

Network Solutions

360,559

56.1

Amazon

478,535

51.2

 

Yahoo!

356,104

45.1

Next Card

465,982

32.3

 

Datek

314,661

18.5

AllAdvantage

444,864

5.9

 

Amazon

303,043

63.1

Barnes and Noble

372,374

44.2

 

Barnes and Noble

284,172

54.5

J2 Global Communications

311,445

15.9

 

mySimon

270,896

23.4

mySimon

288,131

13.1

 

America Online

265,986

50.1

Casino On Net

281,980

24.4

 

E*TRADE

245,970

22.2

Capital One

253,101

35.4

 

National Discount Brokers

244,596

12.9

GetSmart

245,047

22.7

 

GetSmart

212,861

37.9

Sun

236,383

26.1

 

Capital One

207,930

49.2

Netscape

229,174

33.5

 

TD Waterhouse

190,655

15.6

One and Only Network

215,907

29.9

 

iWon

189,030

11.7

Ad Council

205,691

17.8

 

J2 Global Communications

186,098

19.1

CBS Sportsline

194,362

7.4

 

Netscape

186,022

49.5

Datek

193,987

7.2

 

Fidelity

159,592

13.5

SexTracker

193,844

9.8

 

One and Only Network

152,796

44.4

National Discount Brokers

182,201

5.2

 

uBid

139,615

41.0

iWon

180,671

6.8

 

iWin

134,426

18.7

Coolsavings

180,215

23.6

 

Bonzi Software

130,055

48.4


*Impressions reported include house ads, which are ads that run on an advertiser’s own web property.

Example:  An estimated 180.2 million Coolsavings banners were completely loaded on home users' computers during the reporting period.  These banners were delivered to 23.6 percent or 21.0 million home Internet users. 

 

Nielsen//NetRatings: Top Ten Ad Banners Viewed
Month of September 2000

Top Banners, ranked according to reach percentage, are cited from BannerTrackSM, Nielsen//NetRatings' syndicated ad research service.

Top Ten Ad Banners Viewed At-Home

Advertiser*

Reach %

Creative

Bonzi Software

18.3

Warning:  Your Internet Connection Is Not Optimized. Download InternetBOOST ’99 Now!

Capital One

17.9

How FAST do you want your credit decision?

Bonzi Software

13.0

Bonzi.com: Your Internet Connection Is Not Optimized. Download InternetBOOST ’99 Now!

AmeriDebt

12.7

Danger!  Bill Problems?  We Can Help You Save $!

Sun

12.3

One morning, Larry woke up and dot-commed his datacenter

Sun

12.3

Outsourcing your datacenter, webhosting or ERP?Trust the Outsourcerer, the Service Provider with Suntone Certification.

Sun

12.2

Red alert! The dot com invasion is here!

Sun

12.2

When the big, bad competitor came to town…The Little Toystore used the dot to help take them down.

Capital One

10.9

0% Intro>>9.9% Fixed.  Not just another pretty card

ClassMates

10.3

Do you know this person?  Who could she be?

Top Ten Ad Banners Viewed At-Work

Advertiser*

Reach %

Creative

Bonzi Software

32.2

Warning:  Your Internet Connection Is Not Optimized.Download InternetBOOST ’99 Now!

Capital One

28.2

How FAST do you want your credit decision?

Bonzi Software

22.4

Bonzi.com: Your Internet Connection Is Not Optimized. Download InternetBOOST ’99 Now!

Ford

20.1

For official Ford News on the Firestone recall, click here.

AmeriDebt

19.9

Danger!  Bill Problems?  We Can Help You Save $!

Get Smart

18.8

Find a mortgage.  On your own terms.

Capital One

18.4

0% Intro>>9.9% Fixed.  Not just another pretty card

Colonize

18.1

Message Alert - You have 1 message waiting for you.

Capital One

16.9

Capital One VISA PLATINUM0% Intro Rate  Fixed 9.9% APR thereafter on ALL PURCHASES

ClassMates

16.7

Do you know this person?  Who could she be?


*Ad banners that run predominantly on an advertiser's own property are not included in the top banner rankings. 

 

Nielsen//NetRatings: Average Internet Usage At-Home & At-Work
Month of September 2000

Data below represent activity for the average Internet user at-home and at-work during the month.

 

At-Home, September

% Change from August

 

At-Work, September

% Change from August

Number of Sessions per Week

18

0

 

39

-4.9

Number of Unique Sites Visited

10

0

 

28

-6.7

Page Views per Week

689

-4.2

 

1,376

-7.0

Page Views per Surfing Session

38

-7.3

 

35

-2.8

Time Spent per Week

9:35:38

+3.9

 

20:58:54

-4.2

Time Spent during Surfing Session

0:31:32

+0.3

 

0:32:06

-0.4

Duration of a Page viewed

0:00:50

+8.2

 

0:00:55

+2.5

Average Click Rate for Top Banners

.44

-6.4

 

.24

+4.4

Active Internet Universe (actually surfed)

 89.1 million

-0.4

 

 33.9 million

+3.2

Current Internet Universe Estimate (had access, but did not necessarily go online)

 147.7 million

+0.9

 

 35.9 million

+3.2


About Nielsen//NetRatings
Nielsen//NetRatings, the audience measurement service from Nielsen Media Research and NetRatings, Inc., collects real-time data from more than 65,000 panel members in the United States.  The U.S. panel sample consists of 57,000 at-home users and 8,000 at-work users.  These panels collectively represent the largest representative media research sample of Internet users in the industry.  Worldwide, Nielsen//NetRatings services are provided via a partnership with ACNielsen eRatings.com, a venture between ACNielsen (NYSE: ART) and NetRatings, Inc., and measure the Internet experiences of more than 175,000 Internet users.  

Nielsen//NetRatings services use unique technology capable of measuring both Internet use and advertising to provide the most timely, accurate and comprehensive Internet usage data and advertising information in the global marketplace.  Nielsen//NetRatings services leverage proprietary data-collection technology from NetRatings, Nielsen Media Research's 50 years of expertise in research and audience measurement, and ACNielsen’s international leadership in supplying market research information covering more than 100 countries.

Editor’s Note:  Please source all data to Nielsen//NetRatings.

# # #


back to press room