Less Well To-Do Web Surfers Spend More Time Online Than More Affluent
People, According to Nielsen//NetRatings

Nielsen//NetRatings Launches New PRIZM Internet Service

NEW YORKSeptember 21, 2000 – Nielsen//NetRatings, the leading Internet audience measurement service from Nielsen Media Research, ACNielsen eRatings.com and NetRatings, Inc. (Nasdaq: NTRT), reported that its new PRIZM Internet Targeting service found that those with lower incomes, education, and blue-collar professions spend, on average, more time online at home than those with higher incomes, education and white-collar jobs. Bridging the offline and online world, the new Nielsen//NetRatings PRIZM information provides marketers and advertisers with the only source for Web target marketing and market segmentation on the Internet based on PRIZM profiles.

The Nielsen//NetRatings PRIZM reports allow marketers to target specific lifestyle segments of Web users, as defined by the industry standard segmentation system from Claritas, the premier provider of intelligent marketing information and target marketing services. By classifying all US households into one of 62 unique neighborhood types or “clusters,” PRIZM makes it easy to identify, locate and target customers and prospects and realize better results from advertising efforts. Marketers and advertisers can use this information to make strategic decisions on how best to target certain market segments online, enabling marketers to evaluate lifestyle profiles by Web sites, pinpoint sites that a specific target audience visits, and make targeted media buys based on consumer lifestyles.

According to the newly released Nielsen//NetRatings PRIZM Internet service, the top five PRIZM clusters spending the most amount of time online, between 11-12 hours in June 2000, were those with a lower income and education, and were employed in mainly a blue-collar profession. In comparison, the average time spent online across all demographics was nine hours during the same time period. This group’s income ranged from $21,000-33,000, and has a grade school and/or high school education. Many work in the blue collar, service and/or farming fields (see Table 1).

“Those with less income, education and hourly wages tend to spend more time surfing the Web at home,” said Peggy O’Neill, group manager and senior analyst, NetRatings. “Our data show that this group comprises mostly blue-collar workers, who may not have as great an opportunity to use the Internet during the day at work compared to office workers. So it's likely that most of their Web surfing has to be done at home."


Table 1
Nielsen//NetRatings Top Five PRIZM Clusters* with the Most Time Spent Online June 2000

PRIZM Cluster

 Hours Spent Online

Cluster Characteristics

NORMA RAE-VILLE

12.6

Centered in the South; Blue-collar labor; Young families; Predominantly Black; Singles; Owner of single unit housing/mobile home; Median income: $20,500

BACK COUNTRY FOLKS

12.2

Centered in the Bible belt; Enjoy Christian & country music; remote rural families; predominantly White; Married Couples; Owner of Single Unit/Mobile Home; Median Income: $27,800

LATINO AMERICA

11.4

Nation’s highest index for foreign-born immigrants; Centered in New York, Chicago and Southwest; Predominantly Hispanic; Married couples with children; Blue-collar/service labor; Renter of multi-unit; Median income: $32,600

BLUE HIGHWAYS

11.4

Young families with many children; Like to hunt/fish, attend tractor pulls; Predominantly White, High American Indian; Under 18; Owner of single unit & mobile home; Median income: $28,700

MINES & MILLS

11.3

Work in mines & mills; Centered in the Appalachians; Mostly older, singles with few children; predominantly White; Blue-collar/service labor; Owner and renter of single unit; Median income: $21,300

Source: Nielsen//NetRatings & Claritas, Inc., June 2000

* PRIZM Clusters are lifestyle profiles, e.g., Norma Rae-Ville.

Table 2 lists the top sites with the highest proportion of the above five mentioned PRIZM clusters. The information shows that those who spend the most amount of time online not only earn less, are less educated and work in blue collar jobs, but are more likely to frequent entertainment sites. In comparison, those who are affluent, have college degrees and office jobs visit finance sites.

Three of the top five sites in August were entertainment sites, including Emazing.com, Wotch.com and SendingFun.com (see Table 2). The top two sites were ICQ.com, a chat site, and WalMart.com, WalMart’s shopping site.

Table 2
Nielsen//NetRatings Top Five Sites for PRIZM Clusters** with the Most Time Spent Online August 2000

Domain

Cluster Index

Unique Audience (000)

Time Spent Per Person (hrs:min:sec)

ICQ.com

209

479

0:46:05

WalMart.com

207

149

0:27:39

Emazing.com

206

151

0:25:29

Wotch.com

199

108

0:43:00

SendingFun.com

196

118

0:15:39

Source: Nielsen//NetRatings and Claritas, Inc., August 2000

** This is a list of sites with the highest concentration of the following five PRIZM clusters: Norma Rae-Ville, Back Country Folks, Latino America, Blue Highways, Mines & Mills.

The Nielsen//NetRatings PRIZM data indicates that those who spent the least amount of time online in June, about 7.5 hours, were affluent with an income range of $53,000-136,000, worked in white-collar professions, and attended college (see Table 3). Three of the top five sites this group visited were finance-related, including Schwab.com, TheStreet.com and CNBC.com (see Table 4). The other two sites were Boston.com, the Boston Globe’s site, and MajorLeagueBaseball.com, the official baseball site.

Table 3
Nielsen//NetRatings Top Five PRIZM Clusters with the Least Time Spent Online
June 2000

PRIZM Cluster

 Hours Spent Online

Cluster Characteristics

COUNTRY SQUIRES

7.1

Elite families that live in the country; predominantly White; Married couples with/without children; Professional employment; Owner of single unit housing; Some college, college grad; Median income: $89,000

BLUE BLOOD ESTATES

7.1

Established execs that live in the wealthiest suburbs; one-tenth of this group are multimillionaires; predominantly White, high Asian; college graduate; Married couples with/without children; Owner of single unit housing; Median income: $135,900

GOD'S COUNTRY

7.2

Large families that live away from the city; Well-educated professional/white-collar managers; dual incomes; predominantly White; Married couples with/without children; Some college, college grad; Owner of single unit housing; Median income: $65,300

GREENBELT FAMILIES

7.5

Young, middle-class town families with lots of children; Heavy debt; Predominantly White; Some college; Owner of single unit housing; Median income: $52,900

POOLS & PATIOS

7.7

Empty-nester exec and professional couples; Centered in Northeast; predominantly White, high Asian; Married couples; College grad; Owner of single unit housing; Median income: $67,100


Source: Nielsen//NetRatings & Claritas, Inc., June 2000

* PRIZM Clusters are lifestyle profiles, e.g., Norma Rae-Ville.

Table 4
Nielsen//NetRatings Top Five Sites for PRIZM Clusters** with the Least Time Spent Online August 2000

Domain

Cluster Index

Unique Audience (000)

Time Spent Per Person (hrs:min:sec)

Schwab.com

199

191

2:28:11

Boston.com

182

127

2:18:01

TheStreet.com

175

138

0:36:06

CNBC.com

175

185

3:14:57

MajorLeagueBaseball.com

170

216

0:39:41


Source: Nielsen//NetRatings and Claritas, Inc., August 2000

** This is a list of sites with the highest concentration of the following five PRIZM clusters: Country Squires; Blue Blood Estates; God’s Country; Greenbelt Families and Pools & Patios.


Availability

The Nielsen//NetRatings PRIZM Internet Targeting service is currently available.

About Claritas, Inc.
Based in San Diego, Calif., Claritas Inc. is regarded as the premier worldwide provider of precision marketing solutions, developed, in part, through intricate customer segmentation systems and other such marketing tools. It is a division of VNU Marketing Information, Inc. (VNU MI, Inc), an established leader in providing a wide variety of industries with innovative precision-marketing solutions including geodemographic information and qualitative audience research. VNU MI, Inc. is a subsidiary of VNU, Inc., which also includes Nielsen Media Research, Bill Communications, BPI Communications, SRDS, VNU eMedia, and VNU Expositions.

About Nielsen//NetRatings
Nielsen//NetRatings, the audience measurement service from Nielsen Media Research and NetRatings, Inc., collects real-time data from more than 65,000 panel members in the United States.  The U.S. panel sample consists of 57,000 at-home users and 8,000 at-work users.  These panels collectively represent the largest representative media research sample of Internet users in the industry.  Worldwide, Nielsen//NetRatings services are provided via a partnership with ACNielsen eRatings.com, a venture between ACNielsen (NYSE: ART) and NetRatings, Inc., and measure the Internet experiences of more than 165,000 Internet users.  

Nielsen//NetRatings services use unique technology capable of measuring both Internet use and advertising to provide the most timely, accurate and comprehensive Internet usage data and advertising information in the global marketplace.  Nielsen//NetRatings services leverage proprietary data-collection technology from NetRatings, Nielsen Media Research's 50 years of expertise in research and audience measurement, and ACNielsen’s international leadership in supplying market research information covering more than 100 countries.

Editor’s Note:  Please source all data to Nielsen//NetRatings and Claritas, Inc.

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